contact center

Óscar Díez, director comercial de GoContact

opinión

El futuro de los contact center: innovación, IA y equipo humano

03 Jun 2025

<img width="768" height="298" src="https://img.channelpartner.es/wp-content/uploads/2023/07/06142653/ATENCION-768x298.jpg" class="card-responsive-img fit-img" alt="Contact us, mockup or happy consultant in a call center helping, talking or networking online in office. Smile, man or insurance agent in communication or conversation at customer services or sales" decoding="async" srcset="https://img.channelpartner.es/wp-content/uploads/2023/07/06142653/ATENCION-768x298.jpg 768w, https://img.channelpartner.es/wp-content/uploads/2023/07/06142653/ATENCION-156x60.jpg 156w, https://img.channelpartner.es/wp-content/uploads/2023/07/06142653/ATENCION-1024x397.jpg 1024w, https://img.channelpartner.es/wp-content/uploads/2023/07/06142653/ATENCION-lq.jpg 30w, https://img.channelpartner.es/wp-content/uploads/2023/07/06142653/ATENCION.jpg 1200w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

NOTICIAS
Evolución del negocio de experiencia de cliente
19 Sep 2024
por Redacción Channel Partner
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<img width="768" height="512" src="https://img.channelpartner.es/wp-content/uploads/2024/04/22142513/BPO-2-768x512.jpg" class="card-responsive-img fit-img" alt="BPO" decoding="async" srcset="https://img.channelpartner.es/wp-content/uploads/2024/04/22142513/BPO-2-768x512.jpg 768w, https://img.channelpartner.es/wp-content/uploads/2024/04/22142513/BPO-2-1080x720.jpg 1080w, https://img.channelpartner.es/wp-content/uploads/2024/04/22142513/BPO-2-132x88.jpg 132w, https://img.channelpartner.es/wp-content/uploads/2024/04/22142513/BPO-2-1024x683.jpg 1024w, https://img.channelpartner.es/wp-content/uploads/2024/04/22142513/BPO-2-lq.jpg 30w, https://img.channelpartner.es/wp-content/uploads/2024/04/22142513/BPO-2.jpg 1200w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

ESPECIALES
Qué es el BPO o Business Process Outsourcing
31 Jul 2024
por Redacción Channel Partner
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<img width="768" height="298" src="https://img.channelpartner.es/wp-content/uploads/2023/07/06142653/ATENCION-768x298.jpg" class="card-responsive-img fit-img" alt="Contact us, mockup or happy consultant in a call center helping, talking or networking online in office. Smile, man or insurance agent in communication or conversation at customer services or sales" decoding="async" srcset="https://img.channelpartner.es/wp-content/uploads/2023/07/06142653/ATENCION-768x298.jpg 768w, https://img.channelpartner.es/wp-content/uploads/2023/07/06142653/ATENCION-156x60.jpg 156w, https://img.channelpartner.es/wp-content/uploads/2023/07/06142653/ATENCION-1024x397.jpg 1024w, https://img.channelpartner.es/wp-content/uploads/2023/07/06142653/ATENCION-lq.jpg 30w, https://img.channelpartner.es/wp-content/uploads/2023/07/06142653/ATENCION.jpg 1200w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
ICR Evolution busca partners de contact centers
14 Sep 2023
por Redacción Channel Partner
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